It is a condition of purchase that all repairs, remakes and make-ups are paid "up-front" (100% paid).
There are no cash refunds for make-ups.
Our company policy
"If you do not like your item when it is completed we will re-make the item up to 3 times until you are completely satisfied".
We do not ret until you are happy. We will even make it again if we need to.
Remember - our policy is customer Satisfaction.